Shipping policy

Shipping Policy

At Mon Lumiere, we are committed to delivering your order promptly and securely. Please review the details of our shipping policy below.

Shipping Destinations

  • European Union (EU)
  • United Kingdom (UK)
  • United States (US)

Shipping & Handling Times

  • Handling Time: Same business day
    Orders are processed and dispatched in the same business day of payment confirmation.
  • Shipping Time: 1–2 business days
    Delivery times vary depending on the destination and selected courier.

Shipping Fees

We offer free shipping on all orders.
This offer is subject to change at any time at the company’s discretion.

* Customs fees, taxes and any other costs that might be involved in the shipping of the product will be covered by the buyer, Mon Lumiere will only cover the Shipping Cost.

Carriers & Tracking

Once your order is shipped, you will receive a confirmation email with your tracking number and the carrier handling your shipment. You can use this information to track your package online at any time.

Delays

While we strive to meet our stated delivery timelines, unexpected delays may occur due to customs processing, courier disruptions, or external factors beyond our control. In such cases, we will do our best to keep you informed and ensure your order arrives as soon as possible.